Survival Sanctuary - Returns and Refunds Policy

We hope that you'll absolutely love our products.

You are fully protected by a 100% money-back return policy.

Here's how it works...

Satisfaction Guarantee

You may return any of the items purchased for a full refund within 60 days of placing your order.

For digital products simply send us an email to [email protected] and ask for a full refund. You'll get your money back. That's a firm promise and commitment.

For physical products please contact us at [email protected] to receive the return options

Packaging Guidelines

Please adhere to the following guidelines when packaging your items for return:

⦁ Items should be returned in new condition

⦁ Please indicate your order number on a separate piece of paper and include it in with the returned item(s).

⦁ This is totally optional and at your discretion, we sure would appreciate it if you would include some explanation for why you're returning the product so we can work to make the product better. We want satisfied customers and we appreciate & welcome your feedback.

Return Shipping Address

Disk.com

4610 Prime Parkway

McHenry, IL 60050, USA

Return Shipping Method

You can use the carrier of your choice, but we recommend you use USPS for your return shipment. Please email us the return tracking information so we can check it in our inventory and initiate the refund

Return Shipping Costs

The shipping charges for returned items shall be paid for by the customer.

Credits/Refunds

Your return will be credited back to the account you used to make your original payment. upon receipt of your returned item(s). Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes. Once we have processed your returned item(s) and refunded your account, we will notify you via e-mail. Please note that all return terms apply to purchases made and shipped within the United States